Refund Policy
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- Refund Policy
1. Introduction
At Monosage Motors, we strive to ensure our customers are satisfied with their purchases. This Refund Policy outlines the conditions under which refunds will be provided.
2. Eligibility for Refunds
• Refunds are applicable only for products that are defective or damaged upon arrival.
• To be eligible for a refund, you must notify us within [number] days of receiving the product.
3. Process for Refunds
• Contact our customer service team at monosagemotors@gmail.com with your order details and reason for the refund request.
• Our team will review your request and, if approved, provide instructions for returning the product.
4. Refunds
• Approved refunds will be processed within [number] business days after receiving the returned product.
• Refunds will be issued to the original payment method.
5. Non-Refundable Items
• Gift cards and promotional items are non-refundable.
• Products that have been used or altered will not be eligible for a refund.
6. Contact Us
For any questions regarding this Refund Policy, please contact us at:
Email: monosagemotors@gmail.com
Phone: 6300024164